Our responsibility to you as passengers is to provide your User Group with a boat trip which is operated safely.
We will take all reasonable care, recognising that our passengers may be physically and/or mentally disadvantaged.
The prime responsibility of the Skipper and Crew Members is the safe operation of the boat and the safety and comfort of the passengers whilst on the boat.
The Skipper will advise all Carers on passengers assisting at locks; normally one Carer to accompany each passenger.
The User Groups responsibilities to Kingfisher and her Crew include providing an adequate number of Carers appropriate to the circumstances of the passengers. The Carers will ensure that the behaviour of the passengers does not endanger themselves, the crew or the boat. First aid, if required to be the responsibility of the Carers.
The Carers are responsible for the passengers at all times.
When assisting at locks the passengers remain the responsibility of the Carers, although they must obey instructions from Crew Members.
Passengers using wheelchairs. Kingfisher is fitted with a lift suitable for providing wheelchair users safe and comfortable access to the boat.
Please note that we can only accommodate 3 manual wheelchairs at any one time on the boat.
The Skipper has overall authority for the duration of the trip.
